Shipping policy

Shipping Policy

Effective Date: 2025-03-14

At BackmansGarage.shop, we are committed to providing a smooth and reliable shipping experience. Below, you will find details about our processing times, delivery estimates, and shipping policies.

1. Order Processing Time

  • Orders are typically processed within 2-5 business days after purchase.
  • Orders are fulfilled by Printful, our print-on-demand partner.
  • Orders are not processed or shipped on weekends or public holidays.

📌 Note: Processing times may be extended during high-demand periods such as sales, holidays, or peak seasons.

2. Shipping Rates & Delivery Estimates

Shipping costs and estimated delivery times depend on your location and the shipping method selected at checkout.

🇸🇪 Sweden

  • Standard Shipping: 49 SEK (5-8 business days)
  • Express Shipping: 99 SEK (2-4 business days)

🇪🇺 European Union

  • Standard Shipping: 99 SEK (5-10 business days)
  • Express Shipping: 199 SEK (3-6 business days)

🌍 International (USA, Canada, Australia, etc.)

  • Standard Shipping: 149 SEK (7-14 business days)
  • Express Shipping: 299 SEK (3-7 business days)

📌 Exact shipping rates are displayed at checkout. Delivery times are estimates and may vary due to unforeseen delays, such as customs processing or carrier issues.

3. Tracking & Order Updates

  • Once your order ships, you will receive a tracking number via email.
  • You can track your order using the link provided in your confirmation email.
  • If you do not receive tracking updates within 5 days of purchase, contact us at info@backmansgarage.com.

📌 Certain international shipments may have limited tracking updates.

4. Customs, Duties & Import Taxes

  • EU Customers: VAT is included at checkout, and no additional customs fees should apply.
  • International Customers (USA, UK, etc.): Your country may charge import duties, taxes, or customs fees upon arrival.
  • Customers are responsible for any applicable customs charges.

📌 We do not control customs policies and recommend checking with your local authorities.

5. Shipping Issues & Lost Packages

✔ Delayed Shipments: If your order is significantly delayed, please contact us at [your email].
✔ Lost Packages: If tracking shows “delivered” but you haven’t received your order, contact your shipping carrier first.
✔ Incorrect Address: If you enter an incorrect shipping address, we are not responsible for lost packages.

📌 Please double-check your shipping address before placing an order!

6. Returns & Exchanges

  • Returns are accepted within 30 days for eligible items.
  • Customers are responsible for return shipping costs, unless the item is defective.

📌 For more details, see our [Return & Refund Policy].

7. Contact Us

If you have any shipping-related questions, feel free to reach out:

📧 Email: info@backmansgarage.com